BASHASHA LTD
Shipping
At BASHASHA LTD, we offer reliable, timely shipping services to all retail customers and wholesale partners across the United Kingdom, ensuring that your freeze-dried fruits and vegetables and dehydrated vegetable orders are delivered safely, fresh, and on time. We work with trusted logistics partners to provide flexible shipping options, tailored to your order size (retail/wholesale) and delivery requirements.
1. Shipping Coverage We provide shipping services to all regions of the United Kingdom, including England, Scotland, Wales and Northern Ireland. For international shipping inquiries (outside the UK) for freeze-dried fruits and vegetables and dehydrated vegetables, please contact our team directly for a customized shipping quote and delivery timeline.
2. Shipping Methods & Delivery Times – Standard Shipping: Suitable for retail orders and small wholesale orders (under 20kg) of freeze-dried fruits and vegetables and dehydrated vegetables. Delivery time: 2-3 business days after order confirmation (UK mainland: 2 business days; Scotland, Wales & Northern Ireland: 3 business days). Shipping costs are waived for all orders (retail & wholesale) as part of our current promotion — no minimum quantity required. – Express Shipping: Suitable for urgent retail orders or large wholesale orders (20kg and above) of freeze-dried fruits and vegetables and dehydrated vegetables. Delivery time: 1 business day after order confirmation (UK mainland: same-day dispatch for orders confirmed before 12:00 PM GMT, next-day delivery; Scotland, Wales & Northern Ireland: 1-2 business days). Express shipping costs will be quoted separately based on your order details. – Bulk Shipping: For large wholesale orders (50kg and above) of freeze-dried fruits and vegetables and dehydrated vegetables. Delivery time: 2-4 business days after order confirmation (customizable based on your schedule; UK mainland: 2-3 days; remote areas: 3-4 days). We offer discounted bulk shipping rates (beyond free standard shipping) and flexible delivery scheduling. Please contact us to discuss your bulk shipping needs for freeze-dried fruits and vegetables and dehydrated vegetables. – Remote Area Delivery: For remote regions (e.g., Scottish Highlands, Isle of Man, Channel Islands), delivery time may be extended by 1-2 business days for all shipping methods. We will notify you of the exact delivery timeline when you place your order for freeze-dried fruits and vegetables and dehydrated vegetables.
3. Shipping Costs – As part of our limited-time promotion,free shipping is available for all orders (retail & wholesale) of freeze-dried fruits and vegetables and dehydrated vegetables, with no minimum quantity required. – For express shipping or customized bulk shipping, costs are determined by order weight, delivery location, and shipping method. A detailed shipping cost will be included in your order quote, and we will always strive to provide you with the most competitive rates.
4. Order Processing & Tracking – Order Processing: After we receive your confirmed order and payment for freeze-dried fruits and vegetables and dehydrated vegetables, we will process your order within 1 business day (excluding weekends and public holidays). For wholesale orders, we will notify you of the production and dispatch status in a timely manner. – Order Tracking: Once your order of freeze-dried fruits and vegetables and dehydrated vegetables is shipped, we will send you a shipping confirmation email with a tracking number, allowing you to track the status of your delivery in real time via our logistics partner’s website.
5. Shipping Notes – Please ensure that your delivery address is accurate and complete (including postcode), as incorrect or incomplete addresses may cause delivery delays or additional costs for your freeze-dried fruits and vegetables and dehydrated vegetables order. – We package all freeze-dried fruits and vegetables and dehydrated vegetable products in moisture-proof, sealed containers to ensure freshness during shipping. If you receive damaged packaging or products, please notify us within 24 hours of delivery with photos/videos for assistance. – We are not responsible for delivery delays caused by factors beyond our reasonable control, including severe weather, traffic accidents, customs delays (for international orders) or public holidays. – For bulk wholesale orders of freeze-dried fruits and vegetables and dehydrated vegetables, please provide a contact person and phone number for the delivery location, to ensure smooth delivery.